Case Studies

Large Central IT shops, Service Delivery Partners, and End Users all agree… Citizen Development is the future …

Central IT: From BOTTLENECK to ENABLER.

They’re one of the largest independent public accounting firms. Read how a partner in their advisory services group had to turn to shadow IT until Central IT decided to support him as a citizen developer.

Topic: Security, Control, and Agility

Results:

  • 95% decrease in development time
  • 90% cost savings
  • 22 installations under management

Central IT: Get CONTROL and COMPLIANCE.

Since 1995, T&G Medical Billing is a leading provider of Medicaid Billing Services. Read how eliminating Shadow IT and standardizing around citizen development increased compliance and service delivery quality while reducing cost and errors.

Topic: Compliance and Risk Reduction

Results:

  • 80% reduction in legacy portfolio applications
  • 99% reduction in vulnerabilities tied to common attack vectors like XSS and SQL-injection
  • 94% estimated reduction in overall risk exposure
  • 53% increase in process efficiency
  • 100% reduction in EDI errors

Central IT: Cut COSTS, Increase Service DELIVERY and AGILITY.

For over 15 years, the Company has provided a House Arrest Monitoring and an offender communication platform to large justice departments across the United States. Read how this Company dramatically cut costs and increased product Agility.

Topic: Agility and Cost Reduction

Results:

  • Citizen development reduced a massive feature backlog
  • 66% FTE reduction, 100% reduction of outsourced labor
  • 92.5% reduction of launch time, 90% cycle time reduction
  • 95% feature cost reduction
  • 80% reduction in Total Cost of Ownership (TCO)
  • 900% increase in features delivered

Cost

Contact Us

3 + 5 =